NBC Nightly News recently ran a story about outsourced call centers that are being brought home. These outsourced job services are failing mainly because of customer frustrations where they are sick of being forced to deal with foreign workers over personal matters. First, there is the horrible impersonality of it all. Next, there is the obvious language barrier. Brian William reported that the problem has gotten so bad that people have taken to posting these horrible customer service calls on You Tube. Here is one such telemarketing call.
This is not the end of this piece of good news. These formerly outsourced jobs are literally being brought home and being taken by stay-at-home workers. Yes. There is now a bigger job market for people who want to work from home. But how do you find these jobs?
A quick Google search for work-from-home-jobs will net you 21,100,000 web pages. At this time, as jobs are being brought back to the United States, all a hopeful worker can do is search through the many results. Look for jobs labeled as Virtual Customer Service Agent, or if you are tech minded, look for online tech support jobs. You will of course have to be wary of scams and attempts to defraud you. There are some basic clues that will tell you if the job opportunity is real or not.
Do: Send your resume to or work experience to job opportunities found on the internet.
Do: Learn to recognize work from home scams when you see them. Never agree to work as a check processor where you cash checks, and keep a portion of the check for yourself.
Do: Be wary of any vagueness
Do: Check chat boards, the BBB, and the FTC for possible fraud reports
Do: Make a thorough Google investigation on the company in question
Do: Check the job opportunity for fine print
Do: Sign a contract with the company after they have hired you for the work at home job that details their obligations to you as well as your obligations to them.
Do: Pay careful attention to the hourly pay rate. Work from home jobs pay cost less than on site jobs, and are often task based instead of hourly. Be careful to take into consideration how much you are actually getting paid for each hour of work done.
Do not: Pay anyone for job leads
Do not: Take jobs based on commission only
Do not: Pay anyone for the opportunity to work ever
Do not: Consider a job sent to you in a spam email
Do not: Give out personal information like your date of birth and social security number before you know for certain that you have a legitimate job